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What's gone wrong at the 'disastrously understaffed' tax office?

Business owners and accountants have become well-acquainted with the chaos at HM Revenue & Customs (HMRC) for some time.

The push for a digital tax system has left some waiting months to receive basic tax information.

The 'seasonal' closure of the self-assessment helpline until September has drawn particular ire from business owners who needed to send their quarterly tax return by 31 July.

It comes just a short while after the permanent closure of the HMRC VAT registration helpline.

Source: Daily Mail


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